Chipotle Mexican Grill

Experience friendly service and delicious seafood, thickshakes, and more at Chipotle Mexican Grill Shopping Place. A local favorite for all!
  • 3.5 285 rating
  • 454 E Waterloo Rd, Akron, OH 44319, United States
  • +1 234-200-1748

Why Locals Love Chipotle Mexican Grill

Chipotle Mexican Grill at 454 E Waterloo Rd in Akron, OH, stands out as a vibrant destination for lovers of fresh, bold Mexican flavors served with speed and care. Specializing in customizable Mexican fare, this location offers a dynamic menu where guests can craft their perfect meal from scratch. Whether you’re craving the hearty, satisfying Burrito Bowl featuring your choice of freshly grilled meats or sofritas combined with rice, beans, fajita veggies, and toppings like creamy guacamole or queso blanco, or the Build Your Own Tacos with soft or hard-shell tortillas bursting with up to five vibrant toppings, Chipotle delivers on both taste and portion size.

The Build Your Own Quesadilla, a digital-order exclusive, invites you to wrap melty cheese and your preferred proteins or veggies in a warm flour tortilla, paired with three thoughtful sides that balance texture and flavor. Each dish invites you to indulge in a fresh, hearty, and customizable experience where every bite feels made just for you. From the first mouthwatering taste to the satisfying finish, the seasoning is spot-on, making the food feel authentically fresh and deeply flavorful.

Visitors consistently praise this particular Chipotle location for its generous portions and superior quality. Akrista L’Bert highlights how the rice here is perfectly cooked—fluffy and never dry—and notes the friendly team that truly elevates the dining experience. Emma Rose shares a heartfelt appreciation for how the staff nimbly manages busy crowds with kindness and efficiency, all while serving up some of the creamiest, most irresistible guacamole she’s encountered across multiple Chipotle visits. This sense of care and attention feels tangible in every aspect of the experience.

While some customers, like Andrew Knechtle, address occasional inconsistencies in portion sizes and hygiene practices, they still acknowledge the outstanding quality and that this Chipotle has become a reliable, safe option—especially for those with dietary needs such as celiac disease—further emphasizing the trust this location has built.

Halainna Johnson sums up the standout qualities perfectly: great customer service, consistently generous servings, and prompt service times make this Chipotle not just a place to grab food, but a spot worth returning to often for dependable satisfaction. Although seating may be limited, the effervescent energy of the staff and the freshly prepared meals more than make up for it, creating an inviting fast casual environment that genuinely feels community-driven.

In all, the Akron Chipotle Mexican Grill offers more than just quick Mexican food—it provides a flavorful, personalized culinary experience where freshness, quality, and heart combine. Whether you’re stopping in for a quick lunch or catering a larger gathering, this location embodies what makes Chipotle a beloved brand: reliable nourishment packed with bold flavors, crafted by teams who truly care.

What Makes This Place Friendly

  • Outdoor seating
  • No-contact delivery
  • Delivery
  • Drive-through
  • Takeaway
  • Dine-in
  • Fast service
  • Lunch
  • Dinner
  • Solo dining
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Comfort food
  • Healthy options
  • Quick bite
  • Vegan options
  • Vegetarian options
  • Lunch
  • Dinner
  • Catering
  • Seating
  • Table service
  • Toilet
  • Casual
  • Trendy
  • Groups
  • Tourists
  • University students
  • Accepts reservations
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Good for kids
  • Kids' menu
  • Free of charge street parking
  • Free parking lot
  • Parking

When & Where to Visit

  • 10:45 AM - 11:00 PM
  • 10:45 AM - 11:00 PM
  • 10:45 AM - 11:00 PM
  • 10:45 AM - 11:00 PM
  • 10:45 AM - 11:00 PM
  • 10:45 AM - 11:00 PM
  • 10:45 AM - 11:00 PM

Real Reviews from the Community

Akrista L'Bert
  • Mar 6, 2026
5

This is our favorite Chipotle's location. The rice is well cooked and rarely dry. The amounts are generous. The staff is friendly.

Andrew Knechtle
  • Feb 18, 2026
4

The only issue I have is that gloves aren't being changed regularly and sometimes portions are way off. It really depends on who's preparing that day. It's never the same portion wise. Everything else is great. Quality is awesome and there always on time. I have celiac and this place has been a pretty safe option for me. I don't have a ton of places to choose from that actually fill me up, but this has been a regular lunch spot for someone like me.

Emma Rose
  • Feb 10, 2026
5

soon as i came in a party of 20 people was in front of me as a group. this staff handled it so well, worked as a team and remained kind to each and every person they served. my food is well portioned and idk what they do differently to the guac here but it was better than any other chipotle i’ve been to and i go to chipotle like twice a week! of course i wish there was a place to sit but that staff was on point!

Halainna Johnson
  • Feb 3, 2026
5

This is the chipotle that all the others should aspire too lol. Like customer service for one is always GOOD, the servings are always GREAT, and the wait most of the time I go is usually fairly short. I usually go between 12-2 pm . The food is always nicely seasoned & done. It taste fresh like they’re rotating the food in and out like they should and cooking for the proper amount of time. My steak bowls always make me proud lol This is the only one I go to, & I live in the highland square area.

Marie Dutt
  • Dec 28, 2025
5

Always a delight I wish meat wasn't dry been to 2 chipotle and meat always very dry and some was made fresh there shame. If meat was a lil more tender and juices in pan WOW It be perfect place food wise. Still good but that make it where I come alot

Frank O'Connor
  • Dec 26, 2025
4

There was a long line but it went quickly. The staff were all very friendly and welcoming, especially the young Asian lady that helped me. Pretty much no indoor seating but there is some outside. Store seemed clean. The portions were large but the steak was pretty much raw.

Lauren D
  • Dec 24, 2025
5

My husband have eaten at this location on and off since they opened. Overall, except for on one occasion, not long after they opened, the food has been fresh, hot, and delicious. I have no complaints. They are always friendly as well, and we appreciate that.

Lenore Campbell
  • Dec 23, 2025
5

Nice new Chipotle. Very clean and organized. Small inside as it appears to be designed primarily for carry out. No sit down tables, but there is a standing counter to eat at in the front. There's also a drive thru mobile order pick up window! I got a burrito with rice, beans, and cheese. Was thru the line very quickly. All employees were very friendly and very efficient. It was soon after they opened and all the food was already laid out behind the counter, nice and warm! Not too many customers in the store around 11am. Very pleased with everything. Will definitely be back!

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